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candidate · p2026-09-06-051 · not-found

HMM speech recognition in call centres / IVR

set aside as

NOT FOUND

the researcher's note

HMM speech recognition in call centres / IVR. AT&T's Voice Recognition Call Processing (1992) is in scope; a 1994 National Academies volume reportedly puts the operator-automation saving at "well over $100 million a year", but the chapter would not load and no jobs number was verifiable.

proposed by

researcher (opus), brief 2026-09-06, era-1990-2011

received

2026-09-06T09:39:39-04:00

harvest report

impacts/harvest/2026-09-06-era-1990-2011.md

Rulings, in order

1. 2026-09-06T09:39:39-04:00 · researchernot-found — HMM speech recognition in call centres / IVR. AT&T's Voice Recognition Call Processing (1992) is in scope; a 1994 National Academies volume reportedly puts the operator-automation saving at "well over $100 million a year", but the chapter would not load and no jobs number was verifiable.

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 "proposer": "researcher (opus), brief 2026-09-06, era-1990-2011",
 "kind": "candidate",
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 "data": {
  "name": "HMM speech recognition in call centres / IVR",
  "note": "HMM speech recognition in call centres / IVR. AT&T's Voice Recognition Call Processing (1992) is in scope; a 1994 National Academies volume reportedly puts the operator-automation saving at \"well over $100 million a year\", but the chapter would not load and no jobs number was verifiable.",
  "list": "NOT FOUND"
 },
 "from_file": "impacts/harvest/2026-09-06-era-1990-2011.md"
}